How Custom-Built AI SDRs Work
Inbound Concierge AI builds AI Sales Development Representatives trained on your unique sales process, qualification criteria, and brand voice. When inbound leads arrive, they're instantly engaged by your custom AI SDR—no human handoff delays.
The Complete Workflow
From inbound lead to booked demo in under 5 minutes — fully automated with your sales process at the center.
Inbound Lead Submits Form
A prospect fills out your demo form, signs up for a trial, or submits a contact request.
This can be triggered from your website, ad campaigns, or any lead source. The lead submission is instantly captured and routed to your AI SDR.
Custom AI SDR is Triggered
Your AI SDR instantly activates with your custom qualification logic and sales process.
We train your AI SDR on your exact business rules, ideal customer profile, messaging, and tone of voice. Every interaction is personalized to your brand.
AI Calls Within 60 Seconds
Your AI SDR immediately calls the lead with a natural, personalized conversation.
Using advanced voice AI, the SDR delivers natural, engaging conversations without robotic delivery. It listens, adapts, and responds contextually.
Lead is Qualified
Using your custom ICP criteria, the AI determines if the lead is a good fit for your product.
The AI asks discovery questions specific to your business, evaluates fit against your criteria, and gathers all relevant context for your sales team.
Demo is Booked
Qualified leads are instantly scheduled for demos on your team's calendar in real-time.
Your sales reps' calendars sync with the system, so qualified leads get immediate time slots without back-and-forth scheduling emails.
Slack Update Sent
Your sales team receives an instant Slack alert and CRM update with full context.
Complete call transcripts, lead scores, qualification notes, and next steps are automatically logged. Your team jumps straight into the demo fully prepared.
Custom-Built AI SDRs vs. Traditional Sales Reps
See why teams are replacing expensive, inconsistent human SDRs with AI that scales infinitely.
| Metric | Traditional SDR | AI SDR (Inbound Concierge) |
|---|---|---|
| Time to First Contact | 24-48 hours | 60 seconds |
| Cost per Lead | $50-150 | $2-5 |
| Availability | 9-5 business hours | 24/7/365 |
| Consistency | Varies by rep | 100% consistent |
| Lead Qualification | Manual, prone to bias | Objective, rule-based |
| Demo Booking | 2-3 email cycles | Booked during call |
| Scalability | Limited by hiring | Unlimited capacity |
| Burnout Risk | High turnover | Zero burnout |
The Traditional SDR Problem
- • High salaries ($60K-120K+)
- • Constant turnover and retraining
- • Inconsistent quality of outreach
- • Limited to business hours
- • Lead qualification bias
- • Slow response time to inbound
The AI SDR Advantage
- • Predictable, scalable costs
- • No turnover or retraining needed
- • 100% consistent brand voice
- • Always available 24/7
- • Objective qualification rules
- • Instant inbound response
Frequently Asked Questions
Everything you need to know about implementing custom-built AI SDRs.