Privacy Policy

1. Introduction

Inbound Concierge AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered sales development platform.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email, company name)
• Lead data you upload or integrate with our platform
• Call recordings and transcripts processed by our AI
• Usage data and analytics from your interactions with our service
• Payment and billing information

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI calling services
• Process and qualify your inbound leads automatically
• Schedule demos and meetings on your behalf
• Send you technical notices and support messages
• Analyze usage patterns to enhance our platform

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf, such as cloud hosting, payment processing, and analytics. All third parties are bound by contractual obligations to keep personal information confidential.

5. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes encryption in transit and at rest, regular security audits, and access controls.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing activities
• Data portability