Cancellation & Refund Policy
Last updated: July 17, 2026
Introduction
Thank you for choosing Inbound Concierge for your AI automation and lead generation needs. We are committed to providing exceptional service and transparent policies. This Cancellation & Refund Policy outlines the terms and conditions regarding service cancellations, refunds, and billing practices.
Cancellations
Customers may cancel their monthly subscription at any time without penalty. We believe in flexibility and respect your decision to discontinue services.
Cancellation Terms:
- •Cancellations can be submitted at any time during your subscription period.
- •Your access to services and features will continue until the end of your current billing cycle.
- •No charges will be applied after your billing cycle ends, provided cancellation is effective before renewal.
- •To cancel, please contact our support team with your account details and cancellation request.
Refunds
Due to the high computing power requirements, custom configuration, and specialized nature of our digital AI automation and consulting services, all sales are final.
No refunds, credits, or partial refunds will be issued for:
- •Unused portions of a subscription period
- •Services already rendered or accessed during the billing cycle
- •Custom AI configurations, integrations, or consulting hours delivered
- •Services terminated due to violation of our Terms of Service
We encourage all customers to start with a trial period or consultation to ensure our services meet your needs before committing to a paid subscription.
Billing Support
Have questions about your billing, subscription, or this policy? Our support team is here to help clarify any concerns.
Contact us at:
uzma.wani@inboundconcierge.comAdditional Terms
Policy Changes: We reserve the right to modify this Cancellation & Refund Policy at any time. Changes will be posted on this page, and your continued use of our services constitutes acceptance of the updated policy.
Disputes: If you believe you have been charged in error, please contact our support team immediately with documentation of the charge. We will investigate and resolve any legitimate billing discrepancies promptly.
Payment Processing: All payments are processed securely through Razorpay. For issues related to payment processing, please refer to Razorpay's terms and your payment method provider's policies.